LIFETIME WARRANTY
LGC jewelry is guaranteed to never fade, lose color or tarnish under any circumstance, but if something happens to your piece, don´t worry, we got you covered!
LGC stainless steel and 18k gold plated pieces come with a Lifetime Warranty. You will have a one-time replacement or we will give you store credit if your piece tarnishes, loses color or accidentally breaks.
You just have to send us an email at warranty@lostgenclub.com with your order number (e.g #1234) and photos showing the damaged part of your piece and we will be happy to send you a new one or give you Lost Gen Club store credit to spend on something else from our store.
Important notes:
- Our warranty only covers what we state won't happen to your jewelry. If your piece is lost, stolen, damaged purposely or damaged via a third-party, we can't cover this.
- Our warranty only covers original Lost Gen Club products. Any products bought via a third-party are not elegible for refund/replacement.
- Our warranty only covers stainless steel and 18k gold plated jewelry. Other products in the store are not covered by the warranty.